WrapMates specialises in vehicle wraps, including consultation, design, production, installation, and maintenance of vinyl wraps. We help enhance your vehicle’s appearance and promote your brand effectively.

We can wrap a wide range of vehicles, including cars, trucks, vans, buses, motorcycles, and even boats. If you have a specific vehicle in mind, contact us to discuss the details.

With proper care and maintenance, a high-quality vinyl wrap can last anywhere from 5 to 7 years. The lifespan may vary based on environmental factors and how well the wrap is maintained.

Yes, you can view our portfolio on our website. It showcases a variety of projects we have completed for different clients.

You can schedule an appointment by visiting our website, calling us at 0203 659 8623, or emailing us at info@wrapmates.co.uk. We recommend booking in advance to secure your preferred time slot.

If you need to cancel or reschedule an appointment, please notify us at least 72 hours in advance. Failure to do so may result in a cancellation fee.

Yes, we do offer call-out services. Please contact us for more details and to arrange a visit to your location.

Yes, you can provide your own design, or our team can help create a custom design for you. We will work closely with you to ensure the design meets your expectations.

We accept most standard design file formats, including AI, EPS, PSD, and high-resolution JPEG or PNG files. If you have any questions about file compatibility, please contact us.

Once you approve the design, it goes into production. Any changes requested after approval may incur additional fees and delay the installation process. Please review the design thoroughly before giving your final approval.

Clients are responsible for thoroughly reviewing and approving all designs before production. WrapMates does not take responsibility for any errors or issues in the design once it has been approved by the client.

The installation time varies depending on the size and complexity of the wrap. Most installations take between 1 to 3 days. We will provide a more accurate timeframe during your consultation.

Follow the care instructions provided at the time of installation to ensure the longevity and appearance of your wrap. This includes hand washing, using recommended cleaning products, and protecting the wrap from extreme weather conditions.

We recommend using touchless or brushless car washes to avoid damaging the wrap. Hand washing is preferred. Avoid high-pressure washers and abrasive materials.

Full payment is required unless agreed otherwise. A deposit may be required at the time of booking, and the remaining balance is due upon completion of the installation. We accept various forms of payment, including credit cards and bank transfers.

Yes, we offer a one-year insurance policy that covers issues such as vinyl colour fading and peeling under normal use conditions. For detailed information, please refer to our Vehicle Wrapping Policy.

Deposits are non-refundable unless the cancellation is made by WrapMates. Refunds for completed services are not available unless there is a defect covered by our insurance policy.

If you experience any issues with your wrap, contact our customer service team with your purchase receipt and a description of the problem. We will schedule an inspection to assess the damage and determine if it falls under our coverage policy.

You can reach us via email at info@wrapmates.co.uk, by phone at 0203 659 8623.