At WrapMates, we believe your vehicle is a canvas, and our mission is to bring your vision to life with the highest quality vehicle graphics. Our design process is carefully crafted to ensure a smooth and collaborative experience, resulting in a final product that you’ll be proud to showcase.

Our Commitment to Quality

Choosing WrapMates means choosing excellence. We are dedicated to providing top-tier design services that reflect your brand and personality. Our experienced team works closely with you, ensuring every detail is perfect. With our unlimited revisions policy, you can be confident that we’ll work tirelessly to fine-tune the design until it’s exactly what you want.

The WrapMates Design Process

Step 1: Customer Briefing

The process begins with you sending us a briefing. This is where you share your vision, goals, and any specific details or preferences you want included in the design. Whether it’s a particular colour scheme, logo placement, or overall style, the more information you provide, the better we can bring your vision to life.

Step 2: Initial Visual Concept

Based on the information provided in your briefing, our design team will create a first visual concept. This initial design will give you a clear idea of how your vehicle graphic will look. We focus on capturing the essence of your brand while incorporating all the details you’ve specified.

Step 3: Feedback and Revisions

After reviewing the first visual, you’ll have the opportunity to provide feedback. We welcome your input and are committed to making any necessary adjustments. With our unlimited revisions policy, we’ll continue refining the design until it perfectly meets your expectations.

Step 4: Final Approval and Customer Responsibility

Once you’re completely satisfied with the design, we’ll ask for your final approval. It is your responsibility to double-check every aspect of the design, including text, logo placement, colours, and overall layout. Once the design is approved and sent to print, any subsequent changes requested may incur additional charges.

Step 5: Production and Installation

If you’re also opting for our production and installation services, we’ll move forward with producing the vehicle graphic and scheduling the installation. Our team ensures that the final product is applied with precision, giving your vehicle a professional and eye-catching appearance.

Managing Revisions and Order Cancellation

While we offer unlimited revisions, we also recognise the importance of keeping the design process balanced and efficient. If the number of revisions extends beyond what is considered reasonable, we reserve the right to cancel the order and issue a refund. This policy is in place to ensure that the process remains productive and respectful of both parties’ time and resources.

Customer Satisfaction Guaranteed

Your satisfaction is at the core of everything we do. From the initial consultation to the final design, our process is designed to be collaborative, transparent, and tailored to your needs. We take pride in our ability to listen, adapt, and deliver a design that will make your vehicle stand out on the road.

Here’s what you can expect when you choose WrapMates:

• Personalised Service: We tailor each project to your specific requirements, ensuring that the final design aligns perfectly with your vision.
• Unlimited Revisions: We’re committed to getting it right, which is why we offer unlimited revisions. You can request as many changes as needed until you’re completely satisfied.
• High-Quality Design: Our designs are crafted with attention to detail and a focus on quality. We use state-of-the-art tools and techniques to ensure that the final product is not only visually stunning but also durable and practical.

Our Satisfaction Guarantee

While we’re confident that you’ll love the final design, we understand that sometimes things may not go as planned. If you find that the design is not meeting your expectations after multiple revisions, we offer the option to request a refund. However, our goal is to avoid this by working closely with you throughout the entire process to ensure a result that you’ll be thrilled with.

Please remember:

• If a refund is requested and granted, you won’t be able to use the designs provided. Our goal is to ensure that the designs you do use are ones you love, so we work hard to get it right before it comes to that.

The WrapMates Advantage

When you choose WrapMates, you’re not just getting a service; you’re getting a partner in design. We’re here to bring your ideas to life and to create a graphic that you’ll be proud to showcase on your vehicle. With our expert team, state-of-the-art tools, and commitment to your satisfaction, we’re confident that you’ll be delighted with the final product.

If you’re ready to start your design journey with WrapMates or if you have any questions about our process, don’t hesitate to get in touch with us. We’re here to make your vision a reality.